Get in touch with Kovo Credit.

Before you reach out

Many common questions are answered on our FAQ page. If your question is about a specific loan or account, please have the following ready to speed things up:

• Your full name as it appears on your Kovo Credit account
• The last 4 digits of your account identifier (never share your full account number in a message)
• A clear description of what you'd like to resolve

Not yet a member?

You can check your Kovo Credit options in 60 seconds — soft credit check, no score impact. Our support team is also happy to answer questions before you apply.

Reporting fraud or security issues

If you believe someone is impersonating Kovo Credit, has stolen your identity, or you've received a suspicious communication claiming to be from us, contact us through our contact page immediately. Kovo Credit will never ask for your full Social Security Number or bank password by email, phone, or text.

What we can help with

Kovo Credit's member team handles questions about Credit Builder payments and reporting, pre-qualification and partner loan offers, autopay and due-date changes, cancellations, hardship deferrals, credit report disputes and privacy requests. For a fast answer, include your full name and the last 4 digits of your account identifier, and never send a full Social Security number or bank password in a message.

Not a member yet? Many common questions are answered in our FAQ and Learning Hub. If you believe a lender or credit bureau has treated you unfairly, you can also file a complaint with the Consumer Financial Protection Bureau.